Returns & Exchanges
At Vine Apparel, we want you to love your new look, so we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure garments are unworn, unwashed, and still have all original tags attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in their original packaging, ensuring the return form is included inside the parcel to avoid processing delays.
Ship It Back
Purchase a shipping label through our portal or at your local post office and drop the package off at any authorized collection point.
Receive Your Credit
Once our warehouse team inspects and approves your return, you will receive an email with your store credit code or exchange confirmation within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing